Phoenix, Arizona Paintball, Airsoft & Laser Tag FAQs

How does the reservation deposit get handled?

When you arrive to play and after filling out waivers, your group will be ready to be checked in. At that time our staff will help you determine exactly what you need to get everyone playing. The reservation deposit will be deducted from the total before you finish paying to make sure that value is back to you. Refunds of reservation deposits can be issued under other situations.

What happens if I need to edit my reservation?

We ask that you contact us if you need to change your reservation by sending us an email here
or by giving us a call at (602) 275-5285.

How should I sign up for a party room or other party addon?

When filling out the details of the reservation, please note any special instructions you would like us to follow like preparing a party room for your group so that we can be sure to let your party go off without a hitch!

Do I get my reservation deposit back if I need to cancel?

Reservations that are cancelled within 24 hours of the date scheduled will be able to get their reservation deposit refunded back to them. Please reach out to us if you need to cancel and allow up to 3 business days for refunds to take effect. Thank you.

WHAT AGE IS PAINTBALL RECOMMENDED FOR?

The most common age to start playing paintball is 10 years and older. Getting hit can sting sometimes so players under 10 have a hard time dealing with the impact even with a little bit of padding.

WHAT SHOULD WE WEAR OUT TO PLAY PAINTBALL?

Paintballs do give you a little sting when you get hit so it is recommended that players wear long sleeves with a light pair of gloves when coming to play. Our rental equipment does not include any padding so extra clothing is a good idea if you are worried about being hit. Bringing a change of clothes can also be helpful to not track paintball goo back into the car.

DOES THE PAINT WASH OUT OR ARE THE CLOTHES RUINED?

The paint from the paintballs does wash out and it is recommended to put dirty clothes in the wash right after getting home.

DOES PLAYING PAINTBALL HURT?

We won’t lie to you, paintball can sting. Think of a hard pinch for a few seconds when trying to determine how much it hurts for you. Generally, proper clothing takes most of the pain away and extra clothing helps pad the body. Paintballs have been known to leave a red mark on the body that will heal over the next couple days.

CAN PARENTS AND OTHERS WATCH THE KIDS PLAY?

Spectators are always welcome and they can watch without ever having to get suited up themselves.

DO YOU ALLOW OUTSIDE FOOD AND DRINK?

We do allow outside food or drink inside the building for you to enjoy with your group. You are also welcome to provide catering or contact us about arranging food for your team. Being a family-friendly facility, we are not allowed to have alcohol inside the facility at any time.

HOW LONG IS THE AVERAGE STAY FOR A PAINTBALL PARTY?

Generally, an average stay for paintball lasts 2 - 3 hours for everyone to experience a great time. This usually equates to each person having a bag of 500 paintballs to shoot through when playing paintball.

CAN I BRING MY OWN EQUIPMENT?

Your own equipment is welcome, however, we ask that all paintballs are purchased through us. We will chronograph all player owned guns before they step on the field to ensure that players are shooting at 255 fps or less.